Legal Notice

Last Updated: July 25, 2026

Welcome to Owner's Best Friend™. This Legal Notice provides important information regarding the use of our website and products. By purchasing or using our products, you agree to use them responsibly and in accordance with the guidance below.

Product Safety

Our products are designed to provide safe and enjoyable play when used as intended.

• This product is intended for dogs only.

• Always supervise your dog during initial use until they are familiar with the launcher.

• Inspect the launcher, balls and accessories before each use. Do not use the product if any part is damaged or excessively worn.

• Keep the product and accessories out of reach of young children when not in use.

• Do not modify, disassemble or attempt to repair the product.

Adult Supervision

Although designed for independent dog play, this product should always be introduced under adult supervision. Every dog behaves differently, and owners are responsible for determining whether the product is suitable for their pet.

Dog Suitability

Please consider your dog's:

• Size

• Age

• Health

• Physical ability

• Temperament

• Chewing habits

Discontinue use immediately if your dog shows signs of distress, aggressive behaviour, excessive chewing of the device or any unsafe interaction.

Intended Use

The launcher is intended solely for launching compatible tennis balls during recreational play.

Use only on a stable, level surface in an open area free from people, vehicles, breakable objects and other hazards. Never aim the launcher towards people or animals.

Ball Compatibility

Only use the balls supplied with the product or compatible replacement balls of the correct size. Using incompatible balls may reduce performance, create a safety risk or damage the launcher.

Battery & Charging

• Use the supplied charging cable or a compatible USB charging cable.

• Charge indoors in a dry location.

• Do not expose the product to excessive heat, fire or water.

• Do not puncture, crush, disassemble or attempt to replace the internal rechargeable battery.

• Disconnect the charger once charging is complete.

General Care

To maintain safe operation:

• Keep the launcher clean and dry.

• Remove dirt, sand, hair and debris regularly.

• Store indoors when not in use.

• Do not immerse the launcher in water.

Compliance

Our products are manufactured to comply with applicable safety requirements where required for the markets in which they are sold. Customers are responsible for ensuring the product is used in accordance with any local laws or regulations applicable in their jurisdiction.

Disclaimer of Warranties

Except where prohibited by applicable consumer protection laws, our products are provided on an "as is" and "as available" basis. Nothing in this Legal Notice limits or excludes any statutory rights or consumer guarantees that cannot legally be excluded under the laws of your country or state.

Limitation of Liability

To the fullest extent permitted by applicable law, Owner's Best Friend™ shall not be liable for any indirect, incidental, special or consequential damages arising from the misuse, improper handling, unauthorised modification or failure to follow the provided instructions.

Nothing in this Legal Notice excludes or limits liability where such exclusion is prohibited by law, including any rights available under applicable consumer protection legislation.

Intellectual Property

All content on this website, including logos, branding, product names, text, graphics, photographs, videos, icons, designs and other materials, is the intellectual property of Owner's Best Friend™ or its licensors and is protected by applicable copyright, trademark and intellectual property laws.

No content may be copied, reproduced, distributed or used without our prior written permission.

Contact

If you have any questions regarding this Legal Notice, please contact us using the Contact page on our website.